General terms and conditions

General terms and Conditions

Implementation as of November 1, 2019

I. Object

Shareone SAS ('Shareone') publishes a contact management platform called "Remembr" available on a website, including www.remembr-app.com, available as a web platform, mobile applications and a Chrome extension accessible on the Google Chrome webstore and intended to (i) centralize all their contacts into one platform and (ii) enrich these contacts with information and (iii) manage each of their daily relationships to ('Platform', 'We' or 'Remembr').
The purpose of these terms and conditions of use is to regulate access and how the Platform is used. We invite you to take a close look at it.
By clicking on the "Connect with Facebook," "Connect with LinkedIn" or "Sign up with an email" button, you acknowledge that you have read and accept all of these terms and conditions.

Ii. Definitions

In this case,
"Remembr Mobile" indiscriminately refers to the Remembr mobile app available on Android and iOS download platforms;
"Remembr Web" refers to the Remembr web platform available at www.remembr.app/web;
"Plugin Remembr" refers to the Chrome extension of Remembr available at https://chrome.google.com/webstore or from Remembr Web;
"Remembr" has the meaning given to it in Article 1 above;
"CGU" refers to these General Terms of Use;
"Account" refers to the account that must be created in order to become a user and access certain services offered by the Platform;
"Facebook account" has the meaning given to it in Article 3.2 below;
"LinkedIn Account" has the meaning given to it in Article 3.2 below;
"User Content" has the meaning given to it in Article 11.2 below;
"Remembr Premium" refers to the Service's paid packages;
"User" refers to any natural person who has created an Account on the Platform;
"Platform" has the meaning given to it in Article 1, above;
"Services" refers to all of Remembr's services through the Platform;
"Site" refers to the website accessible at the address www.remembr-app.com;
"API" refers to integrations of third-party services to Remembr such as Typeform or Sendinblue.

Iii. Sign up for the Platform and Create Account

1. Platform registration requirements

The use of Platform is not intended for children and we expect that children will only be able to use it under the guidance, supervision and consent of their parents, guardians and/or authorized school authorities. In addition, we rely on parents and guardians to ensure that minors use the Service only if they understand their rights and responsibilities as outlined in these Terms and In our Privacy Policy.

2. Creating Account

The Platform allows Users to centralize and manage their contacts on a daily basis. You can't create User Content and view User Content if you're not registered on the Platform. You need to create an Account and become a User.
To create your Account, you can:
(i) or fill out all the required fields on the registration form;
(ii) either log in, via our Platform, to your Facebook account (hereafter, your "Facebook Account") or to your LinkedIn account (hereafter, your "LinkedIn Account"). Using such a feature, you understand that Remembr will have access, publish on the Platform and retain certain information from your Facebook account or LinkedIn account depending on the registration method chosen. You can delete information from your Facebook Account Platform at any time through the "My Account" section of your profile. If you want to know more about using your data as part of your Facebook account and Your LinkedIn account, check out our Privacy Policy, Facebook's Privacy Policy and LinkedIn's.
To register on the Platform, you must have read and accept these CGU as well as the Privacy Policy.
When you create your Account, regardless of the method chosen to do so, you agree to provide accurate and accurate personal information and to update it, through your profile or by warning Remembr to ensure its relevance and accuracy throughout your contractual relationship with Remembr.
If you sign up by email, you agree to keep the password you choose when creating your account secret and not to share it with anyone. If your password is lost or disclosed, you agree to notify Remembr without delay. You are solely responsible for the use of your Account by a third party, as long as you have not expressly notified Remembr of the loss, fraudulent use by a third party or the disclosure of your password to a third party.
You agree not to create or use, under your own identity or that of a third party, accounts other than the one originally created.

Iv. Use of Services

1. User Content

As a User, you can create, edit and view content on the Platform to enrich your address book and contact management. User content is represented as contacts, contact information, notes, events, tags, etc.
You recognize that you are the only one responsible for the User Content you post on the Platform. As a result, you declare and guarantee the accuracy and veracity of any information contained in your User Content.
Your User Content will be published on the Platform and you will be the only person who has access to this User Content. The platform is reserved for private use. Remembr reserves the possibility, at its sole discretion and without notice, not to publish or remove User Content at any time that does not comply with the CGU or which it considers to be detrimental to its image or that of the Platform.

2. Can I share my account with someone else?

Service accounts should not be shared. If you share your Account Information with someone, that other person may take ownership of your account and we may not be able to determine who is the real account holder. We will have no responsibility for you (or anyone with whom you share your Account Information) for your actions or actions in these circumstances. Since you can use a free Service account, we strongly recommend that you do not share your Account Information with anyone unless you do so for estate planning purposes, as shown below.

V. Business terms

These "Commercial Terms" apply to business transactions with you, including your purchase of any paid service we offer, or the acquisition or use of Promotional Codes (as defined below). We call "paid service" any service we charge, including "Expert Plan," "Team Plan" and "Company Plan.
Read these Terms of Business carefully to understand your rights and responsibilities, as these Terms of Trade are a contract between you and Shareone SAS, from which you purchase the Paid Service or from which you acquire or use Promotional Codes (collectively referred to as "Commercial Transaction"). By purchasing a Paid Service, or by obtaining Promotional Codes, you agree to be legally bound by these Terms of Business. (For more information on the part with which you enter into this contract, please see the section below entitled "Who is the contract concluded with?").
If you do not agree with these Terms of Business, you may decide not to make a commercial transaction.
You agree to receive electronically all agreements, communications and notifications that we provide in connection with the Remembr service ("Communications"), including by email, or through notifications in the app or remembr website or via any Remembr service. You agree that all communications we send to you electronically meet the legal requirements that communications be made in writing.

1. Payment of fees; Taxes

When you choose to purchase a Paid Service from us, and indicate a payment method, you agree that: (i) you must meet your obligation to pay for the Paid Service before the payment is due; (ii) any payment information you provide is authentic and accurate; (iii) you are allowed to use the payment method you indicate; and (iv) we have permission to keep the payment information and its method, including all your credit and debit card information provided by you and your bank or applicable payment network; and (v) we are allowed to charge you for the Paying Service using the payment method set up and the information provided stored in your account on the applicable payment date. Your payment guarantees and our payment fees include all tax obligations to which you may be subject or the delivery fee described as applicable to the product you purchase. In addition, you agree that you will be liable for all fees in the event of a credit card rejection as well as the reasonable collection costs that we incur due to your timely default.

You agree to pay the fee for the Service paying in the currency specified by Remembr (or any payment processing company from which you purchased the Paid Service) when you enter into the Commercial Transaction and you assume all associated with any change in the value of this currency relative to other currencies. The fee for a paid service includes VAT and may include certain taxes or similar fees applicable to your purchase. If a tax or fee applicable to a purchase is not charged by us, you acknowledge that you are solely responsible for the payment of that tax or other fees. The receipt provided to you that reflects your purchase includes VAT (if any) charged depending on your location. If you would like documentation of the exact amount of VAT paid, please go to the "Invoices" section of your profile.

Our rates for a Paid Service do not include the fees charged by a third party for the use of a paid service, including, but not limited to, the fees charged by your Internet service provider, the user fees of wireless data charged by your mobile operator and other third-party apps or services with which you can use the Paid Service. You are responsible for the selection and management of these other services, as well as the payment of the costs associated with those services.

2. Fee changes

We may occasionally change the price of any paid service, and add new fees for certain features or to reflect a change in business or legal rules. However, we will send you notice of changes to the recurring subscription fee. No fee increase for a Paid Service will be applied until your current billing period expires, unless otherwise stated in our notice, and will not take effect until your next billing of the same service. Paying. If you do not agree to pay the new price or other applicable fees, you may choose not to renew the Subscription to the Paying Service before the rate change takes effect, as this cancellation takes effect on the expiry date of your current billing period. See "Rescission" below for more information on terminating a subscription to a paid service.

3. Automatic renewal

Remembr accepts certain credit and debit cards as payment methods (each being referred to as the "Accepted Payment Method") for Paid Services, subject to the procedures and rules contained in these Terms and other contracts applicable with the Accepted Payment Method. Accepted Payment Methods may vary by country or paid service, and may be changed from time to time. When you make a purchase using an accepted Payment Method, your Paying Service fee is charged on or around the date of your purchase. If you purchase a subscription to a paid service that renews automatically, for example each month or semi-annually, you agree that we can process your accepted payment method for each monthly renewal period, semi-annual or otherwise (depending on the applicable billing cycle), the calendar day or around the calendar day corresponding to the start of your subscription to a paid service, if any. See "Rescission" below for more information on cancelling a subscription to a paid service. In addition, you agree that we have permission to retain and/or share with financial institutions and payment processing companies (including institutions or companies that we will choose in the future) the information about your purchase and payment information that you have provided in order to process your purchase, and that we are authorized to use the email address you have provided to you to provide you with notifications and payment information. renewals and recurring costs. If your subscription to a paid service started one day not appearing in the following month (for example, your service started on January 30 and there is no February 30), Remembr will process your payment on the last day of that month or around the last play. this month's r. (This is what we mean by payment on the basis of automatic renewal.) Below is a description of how to change your accepted payment method. 

4. Pay by direct debit

If you are in a country with a single euro payment area (SEPA), you can purchase a Remembr Paid Service by opting for the SEPA direct debit. When you purchase a paid service using direct debit, the initial payment is deducted from your bank account via the applicable payment system (e.g. Stripe). With your initial transaction, you also confirm that you want your subscription to the Paid Service to be automatically renewed according to these Business Terms. At the time of your initial transaction, you will receive an email informing you that the authorized amount will be deducted directly from your bank account within about five business days from the transaction date. This unique notification will be used to inform you of the amount and date of future recurring payments via SEPA debit. If a direct debit is rejected or refused due to insufficient funds in the designated bank account, we may return a request for a debit within 5 days of the original debit date, in which case we will send you a notification 5 days before.

5. Promotional codes

Remembr may from time to time make gift cards, promotional codes or vouchers available directly or through a third party that can be exchanged for a specific paid service for a specified period of time (hereafter) individually referred to as "Promotional Code" and collectively "Promotional Codes"). We use the term "Promotional Subscription" to refer to the subscription to a paid service obtained through a Promotional Code and the term "Promotional Period" to refer to the duration of a Promotional Subscription. A promotional code may indicate an expiration date ("expiration date") after which the code in question will no longer be valid. Remembr is not required to accept a promotional code that has expired or is not valid. Promotional Codes have no monetary value and cannot be transferred unless Remembr expressly authorizes it. Remembr is not required to pay compensation in connection with a Promotional Code.

To obtain a Promotional Subscription, you must be a Registered Account Holder of the Service and use the registration or usage process, and meet Remembr's eligibility requirements for the Promotional Code. At the end of the Promotional Period, you will have to pay the fee for the Paying Service to continue using it.

If you are already a paid service subscriber when you receive a Promotional Code, you can use the Promotional Code as long as you meet the eligibility requirements. However, because your account already has an active paid service subscription, limits associated with your payment method may prevent you from using the Promotional Subscription until your Paid Service subscription Expired. In this case, you can choose to use the Promotional Code in one of the following ways: (1) transfer the code to a friend or family member (if that code can be transferred); (2) Create an additional Remembr Service Account and use the Promotional Code with that account; or (3) wait for your Paid Service subscription to expire and your account to be switching to the "Free Plan" to use the Promotional Code (making sure you don't exceed the expiration date of the Promotional Code). With certain payment methods, we may temporarily discontinue your Subscription to the Paid Service so that you can immediately enjoy your Promotional Subscription. In this case, your subscription to the Paid Service will automatically resume once the Promotional Period is complete and, if you have previously accepted the automatic renewal of your subscription, your accepted payment method will be debited as Agreed. See "Rescission" below for more information on cancelling a subscription to a paid service.

Unless you have signed a separate agreement with Remembr that allows you to distribute Promotional Codes, you are prohibited from selling or distributing or otherwise transferring Promotional Codes. Remembr reserves the right to invalidate promotional codes issued or distributed irregularly. Please note that we do not owe you any compensation for these Promotional Codes. If a Promotional Code has been distributed to you by a third party (for example, as part of a third party promotion), Remembr has no responsibility for the third party product or service provided by the third party or any marketing claim or promotional offer. made by the third party. Remembr is not required to compensate you or to change the Promotional Subscription or Promotional Terms relating to Promotional Codes obtained from a third party acting inappropriately.

6. Changes to your payment method and account information

You are required to ensure that your account information, including your email address and all payment information (credit or debit card number, and expiry date) is accurate and up-to-date. You can change this information at any time. If you have a Remembr Expert, Team or Company account holder, log in to your account on the Remembr website, access your "My Account" space and make the necessary changes.

If your credit card expires, or if the information is not valid, or if you make changes to your billing account on a date too close to the date at which we charge for the Subscription to the Paid Service (in such a way that we do not may not reasonably act on your changes prior to the billing date), we will probably not be informed of these changes and will charge the fees incurred on the card we have registered in our archives. Continuing your subscription to the Paid Service is your acceptance to let us do so, and you remain responsible for all uncollected amounts and all costs incurred by you or our services, resulting from billing on a non-card. Valid.

7. Cancelling a subscription to a paid service

You can terminate a Paid Service at any time. Any termination of a Paid Service will be effective from the end of the current billing period, except (i) as described below when upgrading a Paid Service, (ii) as stated in the Terms of Use provisions and ( (iii) when we make substantial changes to the Terms of Use, the Privacy Policy, or these Business Terms during a billing period, and these changes negatively impact you ( "Change of conditions"). If you change the conditions, you can cancel your subscription to the Paid Service before the end of the current billing period if you notify us within thirty days of the effective date of that Change of Conditions. Your notice must be sent by mail to Grégoire Chantegrel at 6 rue de poissy, 78810 Feucherolles, France. The termination will be effective upon receipt of your notice if we consider that you are entitled to request such a termination, as described below.

If you want to switch from a subscription to an existing Paid Service to a more expensive level of Paid Service, Remembr will allow you to cancel your existing Pay Service subscription before the end of the subscription period. In such a case, Remembr will then credit the balance in proportion to the subscription fee previously paid as part of the initial subscription in favour of the new Paid Service, provided that no refund is granted in the event of a subscription fee. higher than the upgraded Paid Service.

To cancel your Paid Service subscription at the end of the current billing period, log in to your account via Remembr's website, go to the "Premium Plan" section, and select "Cancel" on your current plan.

If you are the legal representative of a deceased, legally incompetent person or legal entity that has been officially dissolved or has, in any way, ceased to be authorized to act on its own behalf (without any possibility and if you wish to terminate a subscription to an ongoing paid service for that person or entity, you must inform us in accordance with the Terms of Use, specifying the account in question and requesting the termination of the Service Paying. If you can satisfactorily prove to us your legal authority to act and be legally responsible for that person or entity, as well as your ability to validate the information regarding the payment method used for the Paid Service, we termination.

We may cancel any subscription to a Paid Service that you have purchased if you do not pay the subscription fee and all applicable taxes in full and in a timely manner, in accordance with these Commercial Terms or Payment Processor. Third. A default occurs when Remembr has not received the payment in a timely manner, including when the credit card issuer or the bank issuing the payment refuses to transfer the funds that are due. We may, at our discretion, choose not to cancel a subscription to a paid Service immediately in the event of non-payment. In this case, you will continue to be liable for the fees due for the duration of the corresponding subscription. In addition, if you fail to honour payments due for a paid Service, we may decide to suspend your rights to use this Paid Service or we may change the type of privileges you have by granting you those of the non-paid version. (for example, you can switch from the Remembr Expert version to the Remembr Free version). We will endeavour to provide you with notification as soon as possible after a full and timely default on our behalf, but we are not required to do so.

8. Collection costs; credit card rejection fees

In addition to the fees posted for a Paid Service, you agree to pay all reasonable fees we incur to recover outstanding or outstanding amounts, including reasonable legal fees and other related costs. Overdue payments will result in interest at the rate of 1% per month or, if lower, the maximum rate allowed by the current law, from the due date until their full recovery. 

If you purchase a paid service with a credit card and then ask your credit card issuer not to make the payment, Remembr is charged a fee well in excess of what was originally collected. As a result, in order to allow you to pay a relatively small credit card fee, you recognize and accept that we reserve the right to suspend your ability to add additional content to your Remembr Service account. until you have refunded us the amount of the fees charged to us by the card issuer.

9. Who is the contract with?

When you purchase a paid service from our services, you enter into a contract with Remembr. The provisions governing the parties to the contract and the applicable law continue to apply to our contracts for the Remembr Service. Our obligations to you are governed by the Terms of Use and the Privacy Policy.

Vi. How Platform Users Behave 

1. Engagement of all Platform users

You acknowledge that you are solely responsible for complying with all laws, regulations and obligations applicable to your use of the Platform.
In addition, by using the Platform, you agree to: (i)
do not pass on to Remembr (especially when creating or updating your Account) any false, misleading, misleading or fraudulent information; (
ii) do not speak out, behave or publish on the Platform any content that is defamatory, offensive, obscene, pornographic, vulgar, offensive, aggressive, inappropriate, violent, threatening, harassing, racist, xenophobic, sexual connotation, inciting hatred, violence, discrimination or hatred, encouraging the activities or use of illegal substances or, more generally, contrary to the purposes of the Platform, which could infringe the rights of Recoup or a third party or contrary to good moral
s; (iii) not infringing on Remembr's rights and image, including his intellectual property rights; (iv
) do not open more than one Account on the Platform and do not open an Account in the na
me of a third party; (v) do not accept or make a payment outside
the Platform; (vi) comply with these GUCs and the Privacy Policy.
(vii) do not generate any profit through the Platform;

2. What happens to my account when I die?

Remembr's commitment to protect the privacy of your User Content will continue even after your death or disability. If you want to allow someone to access your User Content or account information after you are no longer able to provide them with access, you need to set up a process to provide them with your information. Account. We do not provide your Account Information or User Content to anyone, even a close relative, unless we determine that we are legally required to do so. We encourage you to include your account information, as well as instructions on how to access your User Content, will and other estate plans, so that anyone you might wish they would have access to your account will have the means to do so.

3. If I have a great idea to share with Remembr, what are my rights?

When you submit your ideas, suggestions, documents and/or proposals regarding the Service (or other products or services) to Remembr via Remembr's various email addresses, our website or by any other means or mechanism (collectively referred to as "Contributions"), you acknowledge and accept that: (i) your Contributions do not contain confidential or protected information; (ii) Remembr is not subject to any obligation of confidentiality, express or implied, with respect to Contributions; (iii) Remembr will have the right to use or disclose (or choose not to use or disclose) these Contributions for any purpose, in any way; (iv) Remembr may already have something similar to the Contributions under consideration or in development; (v) your Contributions automatically become Remembr's property without any obligation to Remembr on you; and (vi) you are not entitled to any accounting, compensation or refund of any kind from Remembr under any circumstances.

Vii. Suspension of accounts, limitation of access and termination

You have the option to terminate your contractual relationship with Remembr at any time, free of charge and without cause. All you need to do is go to the "Premium Plan" tab on your Profile page.

In the event of a violation by you of these GUCs, or if Remembr has serious reason to believe that this is necessary to protect its safety and integrity, those of its Users or third parties or for fraud prevention or investigation purposes. , Remembr reserves the possibility of:

(i) terminate these GUCs immediately and without notice; Or

(ii) prevent publication or delete any User Content posted by you on the Platform; Or

(iii) limit your access and use of the Platform; Or

(iv) temporarily or permanently suspend your Account.

When necessary, you will be notified of the implementation of such a measure in order to allow you to explain to Remembr. Remembr will decide, at its sole discretion, whether to lift the measures put in place or not.

Viii. Policy

As part of your use of the Platform, Remembr is required to collect and process some of your personal data. By using the Platform and registering as a User, you recognize and accept Remembr's handling of your personal data in accordance with applicable law and the terms of the Privacy Policy.

Will Remembr employees watch my content?


The confidentiality of your Content is a major concern for us, and we hope that Remembr employees will never have to review anyone's Content. However, there are special circumstances that may require us to review some or all of your Content, as outlined in our Privacy Policy.

Ix. Cookie information

1. What are cookies?

Cookies are small files of data that a website you visit can save to your hard drive. They usually include a unique anonymous identifier. A cookie cannot retrieve any other data from your hard drive, nor transmit viruses.

2. What cookies and similar technologies are used by Remembr?

Remembr uses cookies and similar technologies to facilitate features such as user authentication and user preference tracking, to understand how users use our service, and to manage and track our marketing efforts. We may also include tracing pixels, which are small graphic images, in our emails and newsletters to determine if the messages were opened and whether the links were actually accessed. Because of our integrations with third parties, they also have the option to place cookies.

Here you will find the cookies and similar technologies that the user can find in our service. Please return regularly as this information may be updated periodically.

3. Functional cookies

Functional cookies are the ones that Remembr setting to help the Service function properly.

Some cookies are required to use our Service and its functions. Without them, we cannot provide the services you have requested.

We use other cookies to help us identify and recognize you when you're connected to Service so we can record your settings and preferences, such as your language and region or your login status. These cookies can also help us offer the services you've requested, such as watching a video.

As described below, you can disable any of these functional cookies, however if you do, the various functions of the website may no longer be available to you or may not work as intended.

4. Analytics

We use cookies and similar tracking technologies to better understand how you use our Services.

Information about your use of our Services helps us improve the Remembr experience and customize our communications. For example, these technologies indicate how you got to the website, if you've seen it before, how long you visit, and which pages you're reading. These tools also give us general information about your geolocation.

The following analytical technologies are used:

Google Analytics.

To learn more about Google Analytics and your privacy, visit http://www.google.com/analytics/learn/privacy.html. 


If you no longer want to be followed on https://amplitude.com/privacy

Firebase, to learn more about Firebase and your privacy, visit https://firebase.google.com/support/privacy/

5. Social media features

Our Service uses social media functions (Social Functions) provided by companies and services such as Facebook, Twitter, YouTube, LinkedIn and others (depending on your country of residence) to allow you to share information through these channels. The social functions are identified on our Service by the respective logos of these companies. These cookies are owned and controlled by third parties, and therefore the latter, not Remembr, are responsible for their own use. In this context, we cannot guarantee that you have listed all the cookies you could get from third parties as they could modify their cookies at any time depending on their needs.

When you visit a page on Remembr's website that contains social functions, your browser makes a direct connection to the servers of the applicable social network. Social features provide social networks with the information you have accessed on Remembr's website, and if you are connected to the social network, your visit may be linked to your account on this service. For example, if you click the "Like" link in your Facebook account, this information is transmitted from your browser directly to Facebook and stored by your browser. Even if you are not connected to a social network, or you have not clicked on a social function on the Remembr site, there is still the possibility that a social function can transmit your IP address and cookie information to the operator of the social networking. 

For more information on the purpose and scope of the social network's data processing, as well as your options to protect your privacy, please review the privacy policy of the appropriate social network. For your convenience, you'll find below the links to the most commonly used social functions you'll see on Remembr's website.

Facebook: https://www.facebook.com/about/privacy

Gmail and YouTube: http://www.google.com/policies/privacy

Twitter: http://twitter.com/privacy

LinkedIn: http://www.linkedin.com/static?key=privacy_policy

6. How can I disable cookies or similar technologies?

You can set up your browser to accept cookies or not, or to notify you when a cookie is used. However, if you set up your browser to refuse cookies, you may not be able to use Remembr's products or services that require a login, or you may not be able to take advantage of all the Remembr Service. In addition, the information about the links above can help you disable specific cookies related to website performance and marketing.

If you don't want to receive tracing pixels, you'll need to disable HTML images on your account, but this action can affect your ability to view images in the emails you receive.


X. Access needs for the operation of the Service

To function properly, Remembr needs access to different software components and services on your devices. Some of them contain your personal information. Here is described the information our apps collect from your device and how we use it.

1. Reembr Web

When you use the Remembr web platform, you'll have to set up access to your data to access certain Platform services. For example, to view your email exchanges with one of your contacts within the platform, Remembr requests access to your email service by setting up email identifiers (Email, email address, password, IMAP port).

1. Remembr Mobile

When you install, modify or use a Remembr mobile app, you can see permission requests or alerts about any features the device might use. For example, Android users will see a long technical and generic list of device features when installing the app, while iOS users will see permission requests when they will use the app. Instead of compiling an exhaustive list of permissions, this article describes how each Remembr app uses the device's key functions that can access and use your personal information. Most of these features can be turned on or off in the settings of your device or Remembr account.

Hardware identification: Remembr stores your device's unique hardware identifiers (IMEI, SIM number or other identifier) and its description on our servers to:

o to activate promotional account upgrades

o to develop global anonymous statistics on the number of unique devices accessing the Remembr Service

Camera and microphone: Remembr uses your device's camera and microphone when capturing images, sound or videos in a note.

1.1 Remembr for Android

Contacts: Remembr uses your contacts to synchronize contacts and other contact information. Remembr can also view photos of your contacts in your contact or group list.

Photos: Remembr accesses your photos when you add a photo to a contact or to make contact with the business card scan via camera capture or camera photos.

Calendar: Remembr accesses your phone calendar to view calendar items in the Remembr app calendar.

1.2 Remembr for iPhone, iPad and iPod Touch

Contacts: Remembr uses your contacts to synchronize contacts and other contact information. Remembr can also view photos of your contacts in your contact or group list.

Photos: Remembr accesses your photos when you add a photo to a contact or to make contact with the business card scan via camera capture or camera photos.

Calendar: Remembr accesses your phone calendar to view calendar items in the Remembr app calendar.

Xi. Intellectual property

1. Content published by Remembr

Subject to the content provided by its Users, Remembr is the sole holder of all the intellectual property rights relating to the Service, the Platform, its content (including texts, images, drawings, logos, videos, sounds, data, graphics) as well as software and databases that make them work.

Remembr grants you a non-exclusive, personal and non-transferable license to use the Platform and Services, for your personal and private use, on a non-commercial basis and in accordance with the purposes of the Platform and Services.

You prohibit any other use or exploitation of the Platform and Services, and their content without Remembr's prior written permission. In particular, you do not want to:

(i) reproduce, modify, adapt, distribute, publicly represent, disseminate the Platform, Services and its content, with the exception of what is expressly authorized by Remembr;

(ii) decompile, proceed with reverse engineering of the Platform or Services, subject to exceptions provided by the existing texts;

(iii) extract or attempt to extract (including using data suction robots or other similar data collection tools) a substantial portion of the Platform's data.

2. Does Remembr run ads?

Our goal is to make the Service so indispensable that our users will want to take full advantage of the Remembr experience by taking advantage of the Service's offerings. However, we may display advertisements and promotions on or in connection with the Service, some of which may be funded by third parties. For more information, visit our Privacy Policy and our Cookie Information page. To the extent that any advertising or other messaging content we provide will be based on information provided by third parties, we cannot be held responsible for any loss or damage of any kind that you may have suffered as a result of advertisements or other messages. In addition, your interactions with advertisers found by or through the Service, including, but not limited to, any confidence placed in advertising, all business transactions and legal obligations associated with them, are the sole responsibility of your relationship with these advertisers.

3. Content published by you on the Platform

In order to enable the provision of the Services and in accordance with the purpose of the Platform, you grant Remembr a non-exclusive license to use the content and data you provide as part of your use of the Services (hereafter, your "User Content"). In order to enable Remembr to broadcast by digital network and according to any communication protocol, (including Internet and mobile network), you allow Remembr, for the whole world and for the duration of your contractual relationship with Remembr, to reproduce, represent, adapt and translate your User Content as follows:

(i) you allow Remembr to reproduce all or part of your User Content on any digital recording medium, known or unknown to date, including any server, hard drive, memory card, or any other equivalent medium, in any format and format. by any known and unknown process to date, to the extent necessary for any storage, backup, transmission or download operation related to the operation of the Platform and the provision of the Service;

(ii) you authorize Remembr to adapt and translate your User Content, as well as to reproduce these adaptations on any digital medium, current or future, stipulated in (i) above, with the aim of providing the Services, especially in different languages. This right includes the ability to make changes to the shape of your User Content in accordance with your moral right in order to comply with the Platform's graphic charter and/or to make it technically compatible for publication via the Platform.

Xii. Remembr's role

The Platform is a platform for managing personal and individual contacts through the centralization of contacts, creation and modification of User Content. These User Contents cannot be accessed by other Users. User Content provided by the User on the Platform is completely private. User Content is searchable and editable by the User himself and only himself. By using the Platform and accepting these CGUs, you recognize that Remembr is not a party to any agreement between you and other Users to share User Content or Premium Account Charges.

Xiii. How the Platform works, availability and functionality

Remembr will endeavour, as far as possible, to keep the Platform accessible 7 days a week and 24 hours a day. However, access to the Platform may be temporarily suspended without notice due to technical maintenance, migration, updates, or due to network malfunctions or constraints.

In addition, Remembr reserves the right to modify or discontinue, at its sole discretion, temporarily or permanently, all or part of access to the Platform or its features.

Where does my data go?

The Service is available worldwide, but your data is stored in France, as stated in our Privacy Policy. If you use the Service, you recognize that you may be likely to send electronic communications (including your account information and personal content), through Remembr's computer networks, to its Service providers and third parties located in France. As a result, your use of the Service will potentially result in data transmissions between multiple countries, and your use of the Service is your consent to enable such transmissions.

Xiv. Changing GUCs

These CGUs express the full agreement between you and Remembr regarding your use of the Services. Any other document, including any mention on the Platform (FAQ, Blog, etc.), has only an informative value.

Remembr may have to amend these General Terms of Use in order to adapt to its technological and commercial environment and to comply with the regulations in force. Any changes to these GUCs will be published on the Platform with a mention of the update date and will be notified to you by Remembr before it comes into effect.

Xv. Applicable law – Litigation

These CGUs are written in French and subject to French law.

You can also submit your claims about our Platform or Services, if necessary, on the dispute resolution platform available by the European Commission here. The European Commission will take care of passing on your complaint to the relevant national mediators. In accordance with the rules applicable to mediation, you are required, before any request for mediation, to have in advance inwritten statement to Remembr of any dispute in order to obtain an amicable solution.

In accordance with the articles of the consumer code L.611-1 and following, it is envisaged that for any contractual dispute that could not be resolved in connection with a claim previously lodged with our customer service, you may, in your consumer quality, use free mediation by contacting the National Association of Mediators (ANM) either by mail by writing at 62 Rue Tiquetonne 75002 PARIS or by e-mail by filling out the online referral form at the address next: www.anm-conso.com

The following website www.economie.gouv.fr/mediation-conso also includes all useful information in the event of cross-border disputes.

1. What should I do if I feel I have a claim against Remembr?

Let us know about your complaint.


We want to know if you have a problem. That's why we encourage you to contact our team for any questions regarding service operations or any Remembr Software. We want to guarantee you an excellent experience.

2. How to file a formal claim.

If you feel that we have not responded to your concerns and you must take legal action, you agree that your claim will be resolved exclusively by the procedure set out in these Terms. Remembr provides you with the service on the condition that you accept the dispute settlement provisions described below, so if you file a complaint against Remembr in any other way, this will be a violation of these Terms and Conditions. you agree that Remembr has the right to have such an action dismissed or that it is terminated in any other way and you agree to reimburse Remembr for its reasonable costs incurred in defending against such an improperly filed claim. You undertake to send, before starting any formal proceedings against Remembr, an opinion to our lawyers to the head office of

Shareone SAS indicating that this is a "Notice of Litigation." Upon receipt of a Notice of Litigation, we will try to resolve the dispute together through informal negotiation within 60 days of the date of the Notice of Dispute. If the dispute remains, each of us will be able to begin a formal procedure in accordance with these Terms.

Xvi. Legal notice

The Service is published by Shareone SAS, with a capital of 30,000 Euros, headquartered at 6 Poissy Road 78810 FEUCHEROLLES and is represented by its President, Grégoire Chantegrel and its Managing Director, Alex Lamy.

The Service is hosted on AWS servers.